Sentiment & Summary View

Quickly see how customers feel and get instant summaries of long email threads.

Understand Tone at a Glance

Email volume can blur what really matters. With Sentiment & Summary View, every thread comes with two layers of insight:

  • Sentiment detection shows whether the message is positive, neutral, or negative.
  • AI summaries condense long chains into a few clear sentences.

That means you spend less time digging and more time responding effectively.

Prioritize the Right Conversations

Spot a frustrated customer before the issue escalates. Track sentiment across ongoing deals. Or quickly review team inboxes to catch risks and celebrate wins. By combining tone and context, you know where to focus first.

Faster Responses, Smarter Workflows

Instead of scrolling through endless replies, you instantly see both the mood and the main points. This helps support teams act with empathy, sales teams follow the pulse of negotiations, and leaders make decisions with clarity.

Built for Clarity in Every Inbox

Whether it’s customer complaints, partner updates, or internal feedback, Sentiment & Summary View makes it simple to understand not just what was said, but how it was said.

Let AI take the load off - start automating your inbox today

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