AI That Truly Knows Your Business

Most AI tools can give fast answers — but too often, those answers lack context. They sound generic, miss the details that matter, or worse, give incorrect information. That’s because traditional AI assistants don’t actually know your company.

With Company-Aware Responses, your AI assistant learns directly from your uploaded documents — policies, product sheets, internal playbooks, or FAQs — so every answer is anchored in your own knowledge base.

Accurate, Contextual, and On-Brand

Instead of generic chatbot replies, your customers and employees get answers that reflect your actual policies and offerings. If your refund policy is 30 days, the AI won’t mistakenly say 14. If your onboarding process has 5 steps, it will present all 5 — in the right order.

This keeps responses not just correct, but consistent with how you operate.

Faster Updates, No Re-Training Needed

Unlike traditional chatbots that require heavy setup and scripting, Letterleaf makes it simple: just upload or update your documents. The AI instantly adapts. That means changes to policies, products, or processes are reflected in real time without technical overhead.

Smarter Support, Inside and Out

• For customers: Clear, instant answers that reduce support wait times and improve satisfaction.
• For employees: Quick access to company-specific knowledge, making onboarding and internal Q&A more efficient.
• For leadership: Confidence that what the AI says is fact-checked against your own sources, not guesses.

Built to Grow With You

The more you feed into Letterleaf, the smarter it gets about your business. As your product catalog expands or your policies evolve, Company-Aware Responses evolve with you — ensuring accuracy at every stage of growth.

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