Create the team
Go to Account → Teams and click Add Team.
Give it a Team Name and an emoji if you like.
Under Team Members, search for the people who should be in it.
Set the team’s working days, hours, and time zone. These feed the analytics.
Click Create Team.
Connect an inbox to the team
Teams don’t own inboxes themselves. Go to Account → Email, select the inbox, and add the team under Sharing → Teams. Every member of the team can now work from that inbox.
Working from the team
The Teams section in the mail sidebar shows each team with its own Requires Attention, Needs a Reply, and Inbox views, combined across all inboxes shared with the team.
Deleting a team
Open the team and use Delete Team in the Danger Zone. The inboxes themselves are not deleted; they simply stop being shared with the team.
Related articles
Sharing an inbox with a teammate
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