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Accounts & Access

Roles & permissions

What the workspace owner can do that members can’t.

Two roles

Every workspace has exactly one Owner, the person who created it or was handed ownership. Everyone else is a Member.

What each role can do

Capability

Owner

Member

Billing, plan, and invoices

✓


Invite and remove members

✓


Transfer ownership

✓


Create and manage teams

✓


See and remove any inbox in the workspace

✓


Read inboxes set to Organization access

✓


Connect your own inbox and set up its categories

✓

✓

Read and reply from inboxes shared with you

✓

✓

Use AI features within the plan

✓

✓

Read someone’s private inbox

only if shared

only if shared

The one thing no role gives you

Nobody, not even the owner, can read a private inbox unless its owner shares it. The owner can see that it exists and remove it, but never open it. See Your private inbox stays private.

An Admin role, for delegating member and team management without billing access, is on the way.

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